Terms & Conditions

Last Updated: May 23, 2025

Clear Terms for Clear Solutions

At MegaByte Digital, we believe in transparent communication about everything—including the terms that govern how you use our website and services. These Terms & Conditions explain the ground rules for using our website and working with us. Just like our tech solutions, we've made these terms as straightforward as possible.

By using our website or services, you agree to these terms. If you don't agree with any part of these terms, please don't use our website or services.

About Our Services

Website Information & General Guidance

Our website provides general information about technology solutions, automation, and digital business practices. This information is:

  • Educational in nature and meant to help you understand technology concepts
  • Not specific technical advice for your particular situation
  • Not a substitute for professional consultation about your specific needs

Initial Consultations

We offer initial consultations to discuss your business needs and explore how our services might help:

  • Non-Binding: Initial consultations are exploratory conversations, not commitments to work together
  • No Guarantees: We don't guarantee specific outcomes or solutions during initial discussions
  • Scheduling: Consultations are scheduled through Calendly and are subject to availability
  • Cancellation Policy: Please provide at least 24 hours notice if you need to reschedule or cancel

Formal Service Agreements

For actual project work (including AMPLIFY automation services, website development, or technical consulting):

  • Separate Agreements Required: All project work requires formal contracts or agreements
  • Detailed Terms: Project-specific terms, timelines, deliverables, and confidentiality requirements are covered in separate documents (like our Mutual Non-Disclosure Agreement)
  • Professional Services: Our formal service relationships are business-to-business arrangements

Using Our Website

Permitted Use

You may use our website to:

  • Learn about our services and approach
  • Contact us about potential projects or collaborations
  • Read our educational content and resources
  • Schedule consultations through our booking system

Prohibited Use

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our website for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' information
  • Interfere with the proper functioning of our website
  • Use automated systems (bots, scrapers) to access our website without permission

Intellectual Property Rights

Our Content

All content on our website belongs to MegaByte Digital, including:

  • Service descriptions and methodologies (including our AMPLIFY automation framework)
  • Blog posts, articles, and educational resources
  • Website design, graphics, and user interface elements
  • Business processes and consultation approaches
  • Trademarks and branding elements

You may reference our content for legitimate business purposes, but you may not copy substantial portions or redistribute our materials without written permission.

Client Work and Testimonials

  • Case Studies: We may create case studies from our work, following confidentiality agreements and with appropriate client consent
  • Testimonials: Client testimonials and reviews may be used in our marketing materials
  • Anonymization: We respect client privacy and may use anonymized examples to illustrate our capabilities

Disclaimers and Limitations

General Information Only

The information on our website is provided for general informational purposes. We make reasonable efforts to ensure accuracy, but:

  • No Warranties: We don't guarantee that all information is current, complete, or error-free
  • Not Professional Advice: Website content doesn't constitute specific professional advice for your situation
  • Consult Directly: For advice specific to your business, schedule a consultation or engage our services formally

Technology and System Limitations

  • Website Availability: We strive to keep our website accessible, but we can't guarantee 100% uptime
  • Third-Party Services: We use external services (like Calendly) that have their own terms and availability
  • Technical Issues: We're not liable for technical problems that prevent you from accessing our website or services

Limitation of Liability

To the fullest extent permitted by law:

  • Direct Damages: Our total liability for any claims related to your use of our website is limited to the amount you've paid us (if any)
  • Indirect Damages: We're not liable for indirect, incidental, or consequential damages
  • Business Decisions: You're responsible for your own business decisions, even when informed by our general guidance

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Service Availability and Geographic Scope

  • Primary Service Area: We primarily serve clients in the United States
  • Remote Capabilities: Many of our services can be delivered remotely, though we prefer in-person initial meetings when possible
  • Service Limitations: We reserve the right to decline projects that fall outside our expertise or capacity

Payment and Business Terms

General Billing Practices

  • Formal Agreements: Specific payment terms are outlined in individual service agreements
  • Professional Services: Our services are provided on a business-to-business basis
  • No Hidden Fees: All costs are clearly outlined in service agreements

Third-Party Payment Processors

We may use third-party payment processors, which have their own terms and privacy policies.

Changes and Updates

Website Updates

We regularly update our website content to reflect our evolving services and capabilities. We're not obligated to notify users of routine content updates.

Terms Updates

We may update these Terms & Conditions from time to time. When we make significant changes:

  • Updated Date: We'll change the "Last Updated" date at the top
  • Notice: For major changes, we'll provide reasonable notice through our website or email
  • Continued Use: Your continued use of our website after changes constitutes acceptance of the updated terms

Dispute Resolution

Governing Law

These terms are governed by the laws of the State of Missouri, consistent with our other business agreements.

Resolution Process

If you have concerns about these terms or our services:

  1. Direct Communication: Contact us first to resolve issues informally
  2. Good Faith: We'll work in good faith to address legitimate concerns
  3. Formal Disputes: Any formal legal disputes will be resolved in Missouri courts

Contact Information

If you have questions about these Terms & Conditions or need clarification about using our website or services:

Email: support@mbdworks.tech

Effective Date

These Terms & Conditions are effective as of May 23, 2025, and apply to all use of our website and preliminary service discussions. Formal service relationships are governed by separate, detailed agreements.

Thank you for taking the time to understand our terms. We look forward to exploring how we can help your business thrive with clear, effective technology solutions.

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